Our purpose is to achieve the best possible outcomes for guests who come to stay with us.
Since we opened to guests in March 2020, we’re proud to have helped several hundred guests find freedom from addictive behaviour and make profound personal transformations. Keeping in touch with our alumni enables us to track and monitor guests’ ongoing progress.
Former guests: what they say about their experience at Delamere
August 1, 2021.
I recently spent 28 days at Delemare for detox and rehab due to my alcohol addiction, and I honestly can’t praise and recommend this place enough. I’ve been battling my alcoholism for most of my adult life (I’m 44), and I have, in the past, enjoyed periods of sobriety, and thanks to Delemare I am again. Being in rehab was not a new situation for me to be in, but the experience was was something quite different. Having my own (extremely comfortable) room with en-suite was fantastic and the food was amazing, but the main reason this place is so special is the people that work there. Everyone at Delemare, the cleaners, the cooks, the medical team, and counsellors were so warm and welcoming and eased my nerves immediately. The counsellors are highly trained and the group sessions and 1 to 1 meetings gave me a keen insight into myself and a greater understanding of why my thinking and behaviour can be so destructive to myself and those around me. I met amazing people on my journey with Delemare (staff and fellow guests), I made genuine friends and learnt so much. I cried out my pain and I cried with laughter. I’d genuinely like to go back but I actually have a life to live now! So, if you’re reading this and think you’re ready for a new, better, happier life, give them a call. I’m so glad I did. Pete S (grateful former guest of delamere)
July 28, 2021.
Alex and team treated a family member for alcohol addiction and after a lifetime of struggling, they actually seem to be the ones that made a difference. For the first time there is a future and hope. I cannot thank them, or recommended them, enough. Thank you all.
March 29, 2021.
I was uncertain at first but although I was not in for an addiction per se. As I had no trouble with alcohol or drugs but the therapist mentors and staff helped me greatly in my depressed state and can honestly say I exited a better happier person.
March 10, 2021.
Selecting Delamere Health rather than an alternative healthcare provider was the best decision I made when I required assistance for alcohol misuse. The residential treatment programme has had a huge beneficial impact on not only my quality of my life but also my view of life in general. From my initial contact with Alex through to completion of my treatment programme the team at Delamere were fantastic in every way and extremely professional. They made me feel at ease immediately. I did not feel that I was in a clinical environment, especially as Delamere is designed with open and airy buildings and located in beautiful grounds. Whilst at Delamere I attended individual sessions with a local counsellor, group therapy, psycho- education sessions and holistic therapy sessions. The Delamere team includes people who have personally misused substances and have subsequently turned their life around in a positive manner. This was a significant positive differentiating feature compared with other healthcare providers. The team and the therapeutic sessions helped me unpick what had gone wrong and provided me with the necessary preventive tools to mitigate a reoccurrence. I thank the team and the other guests for their assistance and friendship. The taxi driver who drove me to the clinic described Delamere as the best treatment clinic in Europe because of the quality of care and the treatment programme. He was not wrong!!
February 11, 2021.
Wonderful staff, an amazing facility and the best treatment centre. I would highly recommend Delamere. From the moment I walked in to the day I left i felt supported and at ease. A fantastic staff team round the clock, always someone there when you need them. A highly specialised program is run daily with expert councillors on hand to support.
February 10, 2021.
Delamere Rehab Clinic is a bespoke, purpose built facility, which has been well designed and finished to a very high standard. It sits in over six acres of well maintained grounds and has a welcoming, tranquil, calm feeling throughout.The bedrooms are comfortable and well appointed , the food is excellent ,catering for a wide variety of tastes ,and made to order if the menu isn't to your liking. Delamere has a modern, holistic approach to addiction recovery, with an experienced team of well trained mentors and therapists, which makes the daily sessions informative, engaging and motivational. Everyone at Delamere from the CEO and Clinical Director, the Mentors and Therapists, to the Administration, Catering and Domestic staff, are all dedicated to meeting your individual needs during your stay. I am happy to recommend Delamere to anyone looking for a top class addiction recovery rehab clinic.
January 26, 2021.
Excellent treatment centre, works on the root of the issue rather than just treating the symptoms. It was lovely to have a holistic approach rather than just a 12 step based program. A lot of the councillors and phycologists are in recovery themselves, and the mentors also have a wealth of first hand knowledge to offer. The facilities themselves are very modern and the rooms are well presented and comfortable. It has lovely grounds and even boasts a well equipped gym. The kitchen staff were happy to meet any dietary requirements and the food was excellent The magaging director even does some of the group therapy sessions and they seem to be very focused on not only tailoring care to suit the person but on the indivials ongoing recovery. They have a caring and attentive nursing staff as well as a phyciatrist, so that any medicinal needs are well monitored and detox can be as comfortable as possible. What really makes this place stand out is they treat you like adults, there is a degree of trust you rarely find in facilities such as this. I found this environment to be open and honest and ask only that you return the courtesy. A lot of other places treat you as children or subjects to be broken down and rebuilt. There is a strong emphasis on sharing trauma and discussing it in a non judgmental environment which led me to the realisation that I was not alone. There is also a strong emphasis on community, the lounge areas provide you with the opportunity to meet other guests outside of therapy and form bonds of fellowship sadly lacking in other facilities. This well rounded approach makes Delemere a unique centre in the UK and is a fantastic choice whatever the scope issues you have.
Google rating score: 4.1 of 5, based on 35 reviews.
”I have my life back. I have my own mind back. I’m empowered, informed and most importantly, sober.”
“I have a different outlook on life. Feel really positive. I’m a new person.”
“Feel like my old self - everything more straight forward, more energy, appreciate what life has to offer”
In May 2021 we asked our alumni some simple questions
80% of respondents rated the quality of their life as 7/10 or above
9/10 would recommend Delamere
“My own journey through and beyond addiction was the inspiration for Delamere. We provide exemplary care in first class facilities and in all that we do, we focus on lasting outcomes for our guests and their families.”
Martin Preston, Director
Improving outcomes – how do we do it?
Listening to guests and colleagues and responding to feedback
Via our Clinical Governance cycle
Collaboration with other providers
Dedicated, senior resource in Dr Terry Spokes, clinical psychologist and full time Outcomes Director
Collaboration with universities and academics
Research, data and surveys
‘The Hive’, our operational hub where we process all the ideas, suggestions, complaints and feedback we receive)
This page has been reviewed by Dr Catherine Carney, Delamere’s psychiatrist
This page has been reviewed by Mike Delaney, Clinical Director at Delamere
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