Our purpose is to achieve the best possible outcomes for guests who come to stay with us.
Since we opened to guests in March 2020, we’re proud to have helped several hundred guests find freedom from addictive behaviour and make profound personal transformations. Keeping in touch with our alumni enables us to track and monitor guests’ ongoing progress.
Former guests: what they say about their experience at Delamere
September 23, 2021.
There is a life changing magic which happens in Delamere… everything changes and changes for the better.
My life was hanging in the balance when I walked through the door and without Delamere I would still be in a dark and desperate place. Lost, confused and consumed in fear.
The team at Delamere helped me find peace and begin my journey of healing. I will forever be eternally grateful for the time I spent with the incredible, compassionate, experienced and wise staff who helped me accept, release and grow.
Delamere isn’t just about addiction to drink and drugs…
For me, it was slightly different, as I wasn’t living in active physical addiction to any drug. What I was ‘addicted to’ was negative feelings and thoughts about myself and the world I lived in.
I knew they were killing me but I didn’t know how to stop them - to break the habits I’d created over years and years of self-abuse. Delamere helped me find the pathway to challenge and change the misconceptions and habits and values I’d been carrying with me and been reinforcing my whole life. Delamere enabled me to begin to see for the first time a world full of positivity, light and love and the truth within me.
I found Delamere to be a deeply spiritual experience BUT Delamere is what you make it.
Much of the program is also focused on the scientific and psychological connections made through addiction and the skills and tools needed to break these habits and live the life you truly deserve free from reliance on anything toxic in your life.
I can’t recommend this place enough. I can’t thank the team at Delamere enough. Pure magic.
September 20, 2021.
I cannot praise Delamere enough. Going there has completely turned my life around. Martin and all the staff are, without exception, friendly, inspirational and experts at dealing with all addictions. Add in excellent food and accommodation in a beautiful setting make a month in rehab as pleasant as it possibly could be. I’m not afraid to say that I thoroughly enjoyed the experience and have now left with all the tools to continue my recovery!
August 24, 2021.
When you are trying to find the right help for your addicted loved one, it is very difficult.
it is also a lot of money and you may wonder is it worth it ?
Let me assure you that what Delamere's website shows and says, is true. From the moment i picked up the phone and spoke with Alex, i knew he truly understood our situation. He initially arranged to phone our son, to book a 30 minute phone chat. This conversation was with Chelsea and it went extremely well. My son then booked an appointment himself to meet Alex, Chelsea and the resident medical team and i was also invited along.
Our son was so impressed at that meeting, he was desperate to start the rehab as soon as possible. We both felt that the staff we had met, not only recognised all of his addiction traits but were also on his wave length. They treated both of us with the utmost respect from the off.
A big part of why Delamere is different, is that many of the staff are reformed addicts, that is why they have a true understanding.
We were given a family liaison contact, so never felt we were kept in the dark.
Our sons rehab stay has just come to an end, but they have equipped him well for the future and this includes a weekly meeting for the first year.
If you are reading this, you are clearly in search of the right place for your loved one. I would say this, pick up the phone today, it will be the best call you will ever make and you will never regret it.
Good luck and God Bless.
August 16, 2021.
I don’t think anyone can describe 4 weeks in rehab as enjoyable, but I was made to feel very comfortable throughout my stay in 2020. Most important is that I’m still on my recovery journey and very happy without beer in my life.
The interesting thing about rehab is that it doesn’t just teach you about your addiction; I found it like being back at Uni. A complete mix of people all thrown together. Some I know will be friends for life.
August 1, 2021.
I recently spent 28 days at Delemare for detox and rehab due to my alcohol addiction, and I honestly can’t praise and recommend this place enough.
I’ve been battling my alcoholism for most of my adult life (I’m 44), and I have, in the past, enjoyed periods of sobriety, and thanks to Delemare
I am again. Being in rehab was not a new situation for me to be in, but the experience was was something quite different. Having my own (extremely comfortable) room with en-suite was fantastic and the food was amazing, but the main reason this place is so special is the people that work there. Everyone at Delemare, the cleaners, the cooks, the medical team, and counsellors were so warm and welcoming and eased my nerves immediately. The counsellors are highly trained and the group sessions and 1 to 1 meetings gave me a keen insight into myself and a greater understanding of why my thinking and behaviour can be so destructive to myself and those around me.
I met amazing people on my journey with Delemare (staff and fellow guests), I made genuine friends and learnt so much. I cried out my pain and I cried with laughter. I’d genuinely like to go back but I actually have a life to live now!
So, if you’re reading this and think you’re ready for a new, better, happier life, give them a call. I’m so glad I did.
Pete S (grateful former guest of delamere)
July 28, 2021.
Alex and team treated a family member for alcohol addiction and after a lifetime of struggling, they actually seem to be the ones that made a difference. For the first time there is a future and hope. I cannot thank them, or recommended them, enough. Thank you all.
March 29, 2021.
I was uncertain at first but although I was not in for an addiction per se. As I had no trouble with alcohol or drugs but the therapist mentors and staff helped me greatly in my depressed state and can honestly say I exited a better happier person.
March 10, 2021.
Selecting Delamere Health rather than an alternative healthcare provider was the best decision I made when I required assistance for alcohol misuse. The residential treatment programme has had a huge beneficial impact on not only my quality of my life but also my view of life in general.
From my initial contact with Alex through to completion of my treatment programme the team at Delamere were fantastic in every way and extremely professional. They made me feel at ease immediately. I did not feel that I was in a clinical environment, especially as Delamere is designed with open and airy buildings and located in beautiful grounds.
Whilst at Delamere I attended individual sessions with a local counsellor, group therapy, psycho- education sessions and holistic therapy sessions. The Delamere team includes people who have personally misused substances and have subsequently turned their life around in a positive manner. This was a significant positive differentiating feature compared with other healthcare providers. The team and the therapeutic sessions helped me unpick what had gone wrong and provided me with the necessary preventive tools to mitigate a reoccurrence. I thank the team and the other guests for their assistance and friendship.
The taxi driver who drove me to the clinic described Delamere as the best treatment clinic in Europe because of the quality of care and the treatment programme. He was not wrong!!
February 11, 2021.
Wonderful staff, an amazing facility and the best treatment centre. I would highly recommend Delamere. From the moment I walked in to the day I left i felt supported and at ease. A fantastic staff team round the clock, always someone there when you need them. A highly specialised program is run daily with expert councillors on hand to support.
Google rating score: 4.2 of 5, based on 39 reviews.
”I have my life back. I have my own mind back. I’m empowered, informed and most importantly, sober.”
“I have a different outlook on life. Feel really positive. I’m a new person.”
“Feel like my old self - everything more straight forward, more energy, appreciate what life has to offer”
In May 2021 we asked our alumni some simple questions
of respondents rated the quality of their life as 7/10 or above
would recommend Delamere
“My own journey through and beyond addiction was the inspiration for Delamere. We provide exemplary care in first class facilities and in all that we do, we focus on lasting outcomes for our guests and their families.”
Martin Preston, Director
Improving outcomes – how do we do it?
Listening to guests and colleagues and responding to feedback
Via our Clinical Governance cycle
Collaboration with other providers
Dedicated, senior resource in Dr Terry Spokes, clinical psychologist and full time Outcomes Director
Collaboration with universities and academics
Research, data and surveys
‘The Hive’, our operational hub where we process all the ideas, suggestions, complaints and feedback we receive)
This page has been reviewed by Dr Catherine Carney, Delamere’s psychiatrist
This page has been reviewed by Mike Delaney, Clinical Director at Delamere
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