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Karen Evans
Guest Liaison Support at Delamere

About Karen

I started my journey at Delamere in September 2020 as a Well-Being Guide after previously working in the transport industry for 21 years and after a personal journey through alcohol addiction. As a Guest Liaison Support, I work to help guests with anything that is not clinical.

I love watching the guest journeys and seeing the changes in them on a daily basis.

Responsibilities

  • Preparation and voiding of guest bedrooms
  • Support new guests on admission
  • Orientations
  • Point of contact for queries and questions
  • Equine Therapy
  • Evening activities

Specialist Areas

  • Lived Experience
  • Guest Interaction

Accreditations & Training

NVQ Level 3 in Customer Care
Introduction to Counselling
Basic Life Support
First Aid
Vacette Blood Collection Techniques

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