- What we treat
- What we offer
- Who needs help
Rehab clinics are closely regulated and must be safe and effective. Stringent checks take place to regularly ensure it is the case.
There are two types of rules and regulations prevalent in the world of rehab – the external ones and the internal guidance and expectation set to keep everyone safe.
Strict external rules and regulations govern, monitor and assess the effectiveness and safety of treatment.
In England, providers must meet minimum standards to operate and are graded outstanding, good, requires improvement or inadequate under the headings ‘safe’, ‘effective’, ‘caring’, ‘responsive’, ‘well-led’.
Traditionally, lots of internal rules have also been a big part of rehab, but this aspect is now being challenged by forward-thinking clinics as it isn’t always conducive to a caring and compassionate environment for recovery. Some guest expectations obviously do need to be maintained however in order to keep everyone safe.
In this post we’ll explore:
In England, providers of private residential rehab and detox must be registered with the independent regulator of health the Care Quality Commission (CQC).
The CQC sets high standards for safety, effectiveness, management and treatment of guests and inspects providers regularly to ensure these are being sufficiently met. Inspection reports are published online and can be viewed by anyone on the CQC website.
The process is a little like the Ofsted reports for schools and produces detailed information about the findings of any data and feedback analysis as well as inspections it carries out.
The CQC helps to ensure services are run by sufficiently trained and competent staff and that clinical leadership and governance is up to standard.
The CQC focuses on five core questions when assessing health services including private rehab and detox.
Providers of health care must meet the statutory requirements set out in the Health and Social Care Act and Care Quality Commission Regulations.
Residential rehab used to be run like a bootcamp, with the belief people who had fallen foul of addiction needed to be taken in hand, given routine and chores and shown a different way to live.
Modern forward-thinking rehab takes a position of compassion and understanding. People do not choose to be addicted. They need to be looked after and treated with care and compassion to overcome it – not left with a sense of judgement, blame or punishment.
Some rules obviously remain to ensure safety, but it’s our belief that these should be kept to a minimum.
Rules that may be prevalent in some rehab environments include:
Some clinics have a complete ban on mobile phones in a bid to keep guests focused on recovery and prevent harmful interactions.
It’s our belief that mobile phones are part of life – and learning to live with them positively is an important part of recovery and preparedness for life after treatment.
Most clinics will issue guidance on what can and cannot be brought into rehab and a packing list is often available to assist with this.
It’s very common for people in residential treatment to be compelled to begin attending group treatment sessions from Day One.
Our belief is that this can be a negative thing for the individuals who may not yet be strong enough for group work, either because they need appropriate support to manage and deal with the physical withdrawal from a substance or alcohol or due to emotional triggers.
Taking your place on a rota to complete domestic chores around rehab – and a penalty system for failing to complete responsibilities – is something some rehab settings practice.
We have seen this become an area of unnecessary conflict and frustration in treatment settings and so we chose not to do this at Delamere.
Following and meeting external rules and regulations around safety, effectiveness and standards is of utmost importance to us at Delamere, where excellence is a priority.
Internal rules and regulations that dictate how guests must get well are not something we embrace in the same way. We keep our list of expectations to a minimum in order to allow for personal differences and expression.
We understand that entering treatment is daunting and takes courage and humility. Transparency and compassion are key.
From the moment people contact us, we want them to know we are in this together and we’re on the same team, with the aim of rebuilding them and their lives.
We’ll do everything we can to reassure you about what happens in rehab and how you’ll be supported, rather than instructed, to get well.
David is our General Manager at Delamere. David brings a huge amount of experience from both the hospitality and healthcare sectors. Find out more about David on our team page.
RECENT POSTSMental Health Awareness Week - why kindness is key to addiction recovery